What if I am unhappy about my worker?
Although policies may differ from one agency to another, some generally respected practices in the Mental Health Network are as follows:
1. If at all possible, talk to your worker about your concerns.
2. If you can not find resolution, speak with his or her supervisor.
3. If you feel that your rights have been violated, talk to the agency’s Clients Rights Officer. Each agency has contact information regarding the Client Rights Officer clearly posted or you can ask staff.
4. If you can not find resolution contact the Board Client Rights Officer about the rights that you feel have been violated.