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Grievance Process What to do when you are unhappy with services:
Talk it over with your counselor, therapist, case manager or other professional. Sometimes problems can easily be resolved through communication.
Talk with the professional's supervisor.
Talk with the agency's Client's Rights Officer. If the problem is still not solved, this person can assist you in taking appropriate action.
Call the Lorain County Board of Mental Health's Clients Rights Officer at (440) 233-2020.
You always have the option of calling the Clients Rights Officer at the Ohio Department of Mental Health at (614) 466-2333.
Crisis Hotline: (800) 888-6161
Provider Network:
Applewood Centers (440) 934-9930
Beech Brook (440) 324-4980
Bellefaire JCB (440) 324-5701
Berea Childrens Home (866) 557-5218
Big Brothers & Big Sisters (440) 277-6541
Catholic Charities Community Services of Lorain County (440) 366-1106
El Centro De Servicios Sociales (440) 277-8235
Far West Center (440) 988-4900
Firelands Counseling (440) 984-3882
Gathering Hope House (440) 233-7400
Lorain County Labor Agency (800) 499-8817 (440) 282-7401
Lucy Idol Center (440) 967-6724
New Sunrise (440) 365-9600
The Nord Center (440) 233-7232 (Lorain)
Pathways Counseling & Growth Center (440) 323-5707
Safe Harbor (Genesis House) (440) 323-3400 (Elyria) (440) 244-1853 (Lorain)
Volunteer Guardianship A Program of LMM (440) 934-3613
LCBMH is an Equal Opportunity Employer Copyright © 2007 All rights reserved.
